HQ by Indigo
Support
Get help with installation, sign-in, messaging, notifications, account access, or data requests.
Contact supportHQ Mobile
For installation, authentication, push notification, conversation, project, or agent issues.
- 01Update HQ Mobile from TestFlight or Google Play, then reopen the app.
- 02Confirm notifications are allowed for HQ Mobile in your device settings.
- 03Sign out and sign back in if your HQ session has expired.
- 04Include your app version, device model, and approximate failure time when contacting support.
Privacy and data
Review how Indigo handles account information, messages, device data, retention, and deletion requests.
Read the privacy policyAccount and deletion requests
Sign in at HQ to manage your account, or email our privacy team for an access or deletion request. We verify identity before making account changes.
What to include
Share the workflow that failed, your platform and app version, the approximate time and timezone, whether retrying worked, and a redacted screenshot when useful. Never send passwords, access tokens, push tokens, full message bodies, or Claude prompts.